Instructor Quick Guide

Three strategies, three key dates

There is a lot on your plate as an instructor. That’s why we made supporting success as easy as one-two-three with these strategies and dates to remember.

Dates to remember

  1. Pre-semester: Plan a few early assessments to spot signs of early disengagement.
  2. By the end of Week 3: Submit Student Engagement Roster feedback. Send a supportive message to students who are off-track and convey how your feedback is intended as constructive and caring. 
  3. End of semester: Include FN reporting in final grade reports.

Take a deeper dive

Report high-urgency feedback, such as nonattendance or poor course performance

Class attendance is critical to student success, as you know. Instructor-provided feedback gives students a clear path to success in your class and beyond. At IU Indianapolis, the Student Engagement Roster (SER) unites efforts to report attendance and provide feedback in an easy-to-use platform.

Powerful recent analyses of institutional data reveal that (controlling for nearly 100 other academic, financial, and demographic datapoints) SER reports received from faculty by Monday of Week 4 comprise our second strongest known predictor of end-of-semester GPA. Tens of thousands of outreach efforts across campus are triggered by SER reports each year, none of which could happen without up-to-the-minute information on student progress.

We know it can feel like the time spent reporting in SER may not be worthwhile. Due to FERPA, for example, faculty can have only limited knowledge about how your feedback is used to help specific students stay on track. However, we can reassure you—colleagues across campus depend on the insights your reports provide. Your SER entries are a key component of our prevention and early intervention strategy for academic success!

Find instructions, tips, and copy-and-paste feedback options with these SER resources.

Benefits of the Student Engagement Roster
  • Centralizes class feedback for students
  • Enables efficient group reporting for faculty
  • Integrated with Canvas assignment scores for easy filtering
  • Provides holistic insight to students’ experiences for support offices like advising and learning centers
  • Makes actionable referrals to support resources and experiential learning opportunities

What IU Indianapolis students have to say about the Student Engagement Roster

81%read instructor-provided feedback

74%say SER feedback helps them feel positive about the instructor and learning environment

Promote a sense of belonging and mattering

As a faculty member, you can create a class environment where students feel like they belong and matter—factors we know promote student retention.

Consider these light-lift ideas:

  • Talk about your classroom as a community. Use inclusive language like “we” and “our,” and clearly state that you want your class to be a community of learners who look out for each other and celebrate one another’s successes.
  • Protect the first two minutes of every class meeting for student connection. For example, invite students to work with a peer to generate one question about the course material they think “somebody” should ask you. Then invite students to share their question for your response. (These indirect communication techniques tend to reduce feelings of anxiety and vulnerability in asking questions.)
  • Create formal structures for interdependence and connection. For example, peer circles (small groups of randomly assigned students who are encouraged to check in on each other outside of class once each week) make the learning community tangible to students. Such circles often become self-sustaining once arranged and may only take one instructor check in around week four to ensure they are still operating. 
  • Collect mid-semester feedback from students about their course experience. Be sure to respond productively to support your goals for their learning. Students appreciate being asked for feedback, but if the instructor never responds to it—or worse, responds negatively or dismissively—it harms student morale. When students feel heard, they know their voice matters and they feel more connected with the class. To get started, we have created this ready-to-go quiz template. Download it from Canvas Commons for easy adding to your course site. 

Report FN or FNN grades

Sometimes, students earn an F grade due to poor performance. Other times, they may disengage and stop attending throughout the semester; in those cases, an FN or an FNN grade is the most appropriate. We have recently found that retention rates are about 20% worse among students receiving FN/FNN grades than students who complete the term but earn an F grade. So, there is strategic value in making sure students are assigned the correct grade for their situation.

An FN is best practice when a student attended class at least once, but their general lack of attendance is the basis for their failing grade. When awarding an FN grade, be prepared to provide the student’s last date of attendance or participation; this may be the last quiz or assignment they completed or, if you take attendance, a more exact date. If you do not take attendance, the last date that the student accessed the Canvas site for the course may be used.

An FNN grade is most appropriate when a student has never attended class.

As we collectively aim to advance the IU Indianapolis 2030 Strategic Plan metric to decrease DFW rates, reporting failing grades appropriately can help us distinguish our progress. This information is also required by auditors to comply with federal financial aid regulations.

Put it all together

  1. Plan to report high-urgency SER feedback by the start of Week 4. Add the reporting date to your syllabus and inform students from the start of the course. Consider adding a no-credit course assignment requiring students to check their SER just after your early feedback date.
  2. Determine a performance marker (e.g., total Canvas average, specific early assignment grade, etc.) you will use to segment student feedback into exceeding expectations, meeting expectations, or not meeting expectations. Plan to use these as your SER filters for quick group reporting.
  3. Plan your community-promoting strategy.

  1. Submit SER feedback using your pre-identified filters for segmenting your roster. Remember that your feedback is viewable via advising tools and can prompt additional support for students.
  2. Include at least one overall engagement indicator and one encouragement or recommendation indicator in your SER feedback to give students actionable guidance. Consider using these copy-and-paste comments for narrative feedback.
  3. Send a supportive message to explain that your intent in offering feedback is to help students stay on track. Promote growth mindset with messages such as “I know you want to be successful; how can we work together so you can improve?”

When reporting final grades, enter FNs or FNNs for any students whose noncompletion of the course resulted in their failure. Last dates of attendance are required for FN grades but do not have to be exact; they can be “best guess” estimations.